We are experiencing higher than usual order volumes for the holiday season. Orders will be processed in the order they were received.
All purchases using promo/sale codes, Black Friday Sale discount or Cyber Monday sale discount are not eligible for refunds. You may exchange items for a different size (subject to availability) or for store credit if your purchase does not work out.
Customer is responsible for any return shipping charges on any product that isn't defective.
Non USA Residents: All orders are shipped from the US and may be subject to additional customs fees or taxes. JOJA does not cover or assume responsibility for any taxes, duties, fees or VAT that may be required in certain delivery zones. Additionally, if you reject or return your package, we will not refund your payment for you.
See our Return Policy
