Orders are processed in 1-2 business days. For domestic orders, expect 5-7 business days for delivery. For international, expect 5-10 business days for delivery.
ORDERS PLACED IN NOVEMBER-DECEMBER 2022 MAY EXPERIENCE SHIPPING DELAYS DUE TO HIGH ORDER VOLUME AND CARRIER (USPS, FEDEX, UPS) DELAYS THAT ARE BEYOND OUR CONTROL.
Due to COVID-19 and high order volumes, you may experience unforeseen delays in delivery that are beyond our control. Thank you for your patience and understanding.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
NOTE: We do NOT accept returns on Sale items. All sale items are FINAL SALE.
Items sold as SETS or BUNDLES are eligible for Size or Color Exchange ONLY. We do NOT accept returns on sets or bundles. Individual items in the set or bundle can be exchanged for a different size or color of the same item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Non USA Residents: All orders are shipped from the US and may be subject to additional customs fees or taxes. Joja does not cover or assume responsibility for any taxes, duties, fees or VAT that may be required in certain delivery zones. Additionally, if you reject or return your package, we will not refund your payment for you.
See our Return Policy