Orders are processed in 1-2 business days. For domestic orders, expect 5-7 business days for delivery. For international, expect 5-10 business days for delivery.
Due to COVID-19 and high order volumes, you may experience unforeseen delays in delivery that are beyond our control. Thank you for your patience and understanding.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
NOTE: We do NOT accept returns on Sale items. All sale items are FINAL SALE.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Non USA Residents: All orders are shipped from the US and may be subject to additional customs fees or taxes. Joja does not cover or assume responsibility for any taxes, duties, fees or VAT that may be required in certain delivery zones. Additionally, if you reject or return your package, we will not refund your payment for you.
See our Return Policy